new office protocols

What to Expect at Your Next Visit

  • We’ll ask you to text or call us when you arrive for your appointment and remain in your vehicle or outside the office building. We’ll text you when we’re ready for you to check in.

  • We ask that you wear a mask or other face covering of your own before entering the building.

  • As soon as you enter the building, we’ll take and record your temperature with a touch-free infrared thermometer. If your temperature is 100.4 degrees or higher, we’ll reschedule your appointment. If your temperature is 100.3 or lower, we’ll ask a set of prescreening questions and proceed from there based on your answers.

  • We’ll ask you to use the hand sanitizer supplied in the waiting room.

  • Based on the date of your most recent visit, either a staff member will escort you immediately to a treatment room or we’ll have you check in at the waiting-room computer. All touched surfaces are sterilized with a UV light and disinfectants before you enter and once you leave the waiting room.

  • You’ll notice our waiting room no longer has magazines and books. This is because they’re difficult to disinfect; however, we expect your time in our waiting room to be very brief.

  • Please arrive alone for your appointment. Exceptions are one parent or guardian if your child is the patient or one caretaker if you require assistance. For those situations, the parent, guardian, or caretaker must also wear a mask or face covering while in the waiting room.

  • No more than 2 people in addition to a member of our staff will be allowed in the waiting room at one time. Please maintain a personal distance of at least 6 feet if someone else is in the waiting room.

  • Only the patient will be allowed in the treatment room. Parents, guardians, and caretakers will not be allowed to enter the treatment room and must stay in the waiting room, in their car, or outside the building.

  • Our staff members are trained in infection control and will be wearing additional PPE (personal protective equipment), including face masks, face shields, and head covers during treatment.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: